R12.3-2026Apr21
Email Notification
The following actions will trigger the system to send emails or system notifications to the relevant users.
| Action | Email/NetBrain System Notification Receiver | ||
| Invite | The user who is invited
| ||
| @ | The user who is mentioned
| ||
| Join/leave Incident | Incident members | ||
| Remove user | Incident members | ||
| Close/open incident | Incident members | ||
| Add/remove map | Incident members |
Whether to send email notifications to incident members is also configurable.
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Note: The profile users of the incident portal will receive emails in the above situations, whether the email notification function is enabled or not. |