Azure Interface Is Missing

Azure Interface Is Missing

Error Code: IM-006-001

Description

If the expected interface is missing for the current node/device, follow the instructions below to collect data for further troubleshooting.

Troubleshoot

Collect the data and feedback to NetBrain Platform/Dev Team for further troubleshooting.

Collect Data:

• Python Error &Debug Logs: Copy the python error logs from the worker server and front server. Make sure the timestamp of logs is within the issue happened. (Enable the python log print before collecting logs.)

• API Raw Data: Only collect it upon the Dev Team’s request and the customer’s approval. For more information, contact NetBrain support.

Sample Case

N/A