R12.3-2026Apr21

Runbook Companion by AI

With the AI Companion integrated into Runbook, the system can automatically read the Runbook data, intelligently analyze and summarize the results, and provide Q&A-style responses based on user queries. Moreover, users can create runbook nodes using AI-recommended automations to apply the company’s best practices.

This capability enables network engineers to leverage intelligent analysis and summaries of Runbook execution results in the early stages of troubleshooting workflows, helping them efficiently complete problem diagnosis and analysis of results.

The use flow of the AI Companion is:

Why AI Runbook Companion

AI Companion tackles network operations challenges and drives intelligent transformation. Empowers every engineer with the expertise and practical experience of a senior specialist, turning complex operational tasks into clear, actionable insights.

Key Functions

AI Companion applies both the Troubleshooting Runbook and Change Runbook.

It enhances troubleshooting from 2 aspects:
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  1. Analyze and summarize runbook results to provide insights and answer user queries earlier in the workflow.
  2. Recommend suitable automations for cases without resolving the network problem, helping users apply the company’s best practices.