When to Use AI Online Help

AI Online Help supports a wide range of user needs across different scenarios.

• New users can quickly learn the concepts behind key features and gain a foundational understanding of NetBrain. They can ask for clear explanations of specific functions or request step-by-step guidance to complete tasks.

Example: How to create an ADT.

• For users going through daily tasks, AI Online Help can help diagnose issues when tasks cannot be completed within certain features and guide users toward solutions.

Example: Network Intent Replication Logic is not showing for all devices in ADT.

• When deciding between similar capabilities, users can ask for comparisons to better understand which feature best fits their use case.

Example: NI vs NIT

• In addition, it can be used as a training companion. Users can request structured learning materials or generate training content tailored to their needs, making it easier to build skills systematically.

Throughout all of these interactions, users can ask follow-up questions within the same conversation, allowing the AI to maintain context and provide more relevant support.