R12.3-2026Apr21

Using Maps in Deep Diagnosis

In addition to the default Use Map Data option discussed in earlier topic, you can add or link a map to provide network context to the deep diagnosis. In this topic, we shall see:

  1. Creating a new map to safely modify or annotate a map without impacting shared or production maps.
  2. Link an existing Map
  3. AI-Added Maps for Diagnosis

Create a New Map

You can create a new map specifically for a Deep Diagnosis query as follows:

  1. From the Map drop-down, select Add New Map.
  2. Specify the Name for the map and click Create.

    3. The created map is accessible only within the current diagnosis and it is automatically deleted when the Deep Diagnosis query is deleted. It is marked with a  icon.

Link an Existing Map

Linking an existing map gives you flexibility to reuse existing topology while protecting original maps. And supports troubleshooting without unintended changes. You can also reuse an existing map for additional context as follows:

  1. From the Map drop down menu, choose the option Select Map and the corresponding window appears.
  2. Select an existing map and click OK to add it to the deep diagnosis.

    3. A screenshot of a mapAI-generated content may be incorrect.

  3. After selecting a map, you can either allow modify the existing map or create a copy without affecting the original map. If:
    • Modify the original map (without making a Copy)
      1. The original map is used directly and no  icon is shown.
      2. Any changes affect the original map.

    • Make a Copy: When this option is selected, a copy of the selected map is created and the copied map becomes a Deep Diagnosis–created map.

AI-Added Maps during Diagnosis

During the deep diagnosis process, the system may automatically identify and add maps relevant to your query. These maps are marked with an icon, indicating they were added by the system. And they are sourced from maps defined in the Deep Diagnosis Manager.

You can select an AI-added map or choose Make a Copy to convert it into a Deep Diagnosis created map. It helps to:

  • Automatically surface relevant topology without manual searching.
  • Take the control of AI-suggested context when deeper investigation is needed.
Key Functions Deep Diagnosis Operational Flow