Founded in 2004, NetBrain is the market leader for network automation. Its technology platform provides network engineers with end-to-end visibility across their hybrid environments while automating their tasks across IT workflows. Today, more than 2,400 of the world’s largest enterprises and managed services providers use NetBrain to automate network documentation, accelerate troubleshooting, and strengthen network security—while integrating with a rich ecosystem of partners. NetBrain is headquartered in Burlington, Massachusetts, with employees located across the United States and Canada, Germany, the United Kingdom, India, and China.

Management Team

  • NetBrain Leadership: <span class=Bernadette Nixon" loading="lazy">

    Bernadette Nixon Chief Executive Officer

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    Bernadette Nixon Chief Executive Officer

    Bernadette Nixon is the CEO of NetBrain, where she leads the company’s mission to help global enterprises prevent network outages and reduce MTTR with AI-powered automation. She brings more than two decades of experience scaling high‑growth software companies and building customer‑centric, high‑performing teams across the infrastructure and content management markets.

    Previously, Bernadette served as CEO of Algolia, the AI‑powered search and discovery platform, where she drove global expansion, major funding, and strategic acquisitions. Before Algolia, she held senior leadership roles at Alfresco, SDL, OpenText, Metastorm, CA Technologies, and the United Nations in Geneva, consistently focusing on innovation, go‑to‑market excellence, and measurable business impact.

  • NetBrain Leadership: <span class=Raj Lakhani" loading="lazy">

    Raj Lakhani Chief Financial Officer

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    Raj Lakhani Chief Financial Officer

    Award winning senior finance and operations executive with a record of establishing cross-functional partnerships to drive optimal results at technology/software/SaaS/Services companies of diverse sizes (3 multinational public companies and 3 PE-backed late stage startups) and offerings, including Artificial Intelligence (AI), ad-tech, mobile applications, life sciences, legal digital information services and blockchain PaaS platform. Adept at managing multi-million dollar budgets, allocating resources to exceed profit and sales goals, and leading high performance teams. Started career as a software engineer at IBM on its Deep Blue supercomputer which was a milestone in the application of Symbolic Artificial Intelligence AI. After graduating with an MBA from Yale University, worked for several years in financial planning & analysis function at IBM and Microsoft, followed by experience as a SaaS startup CFO and division level CFO positions at public technology/software/SaaS companies.

  • NetBrain Leadership: <span class=Scott Fitzgerald" loading="lazy">

    Scott Fitzgerald Chief Marketing Officer

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    Scott Fitzgerald Chief Marketing Officer

    Scott Fitzgerald is the Chief Marketing Officer at NetBrain, where he leads the company’s global brand, go-to-market strategy, and demand generation as NetBrain enters its next chapter of Agentic NetOps. He brings more than 25 years of enterprise software marketing experience, having previously served as CMO at Intapp and at Duck Creek Technologies, both of which he guided through growth and IPO. Earlier in his career, Scott held senior marketing, product and sales roles at CA Technologies, ACI Worldwide, and Cisco Systems.

  • NetBrain Leadership: <span class=Barbara Scarcella" loading="lazy">

    Barbara Scarcella Chief Customer Officer

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    Barbara Scarcella Chief Customer Officer

    Barbara Scarcella joined NetBrain in 2008 as Senior Advisor to the CEO and assumed the role of SVP of Global Sales in September 2016. Ms. Scarcella moved into the Chief Customer Officer role in 2020 and is responsible for global renewals and customer retention.

    Ms. Scarcella has deep expertise in building strategic customer relationships; her passion for customer success is the foundation of the culture for the Sales organization. Before joining NetBrain, Ms. Scarcella held multiple executive positions during her 18 years at Thomson Corporation including SVP & Strategic Sourcing Officer, Chief Technology Officer and President of Operations and Technology.

    Ms. Scarcella holds a Bachelor’s Degree in Economics from Richmond College, Staten Island, New York and a Certificate in Management Development, Columbia University Development Program, New York, NY. Her professional affiliations include Advisory Board Member: AT&T, American Express, Starwood. Keynote speaker for Strategic Sourcing Summit. Presenter, Gartner Symposium. American Management Association and Information Industries Association.

  • NetBrain Leadership: <span class=Song Pang" loading="lazy">

    Song Pang Chief Technology Officer

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    Song Pang Chief Technology Officer

    Song Pang serves as the Chief Technology Officer at NetBrain, where he leads the company’s technology vision and strategy to deliver innovative, scalable, and customer-focused solutions. Since joining NetBrain in 2016, he has played a pivotal role in ensuring customer success by driving adoption and value realization through Technical Support, Professional Services, and Customer Success initiatives.

    Prior to NetBrain, Mr. Pang worked at Stroud International, a management consulting firm, where he partnered with operations leadership teams to identify opportunities, deliver results, and design improvement frameworks. He holds a Bachelor’s Degree in Electrical and Computer Engineering from Cornell University.

  • NetBrain Leadership: <span class=Greg Baden" loading="lazy">

    Greg Baden Senior Vice President & General Counsel

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    Greg Baden Senior Vice President & General Counsel

    Greg Baden joined NetBrain’s executive team as SVP, General Counsel in 2024. He is responsible for managing all legal, risk, and compliance matters for NetBrain.

    Before joining NetBrain, Mr. Baden served as the General Counsel and Chief Administrative Officer for a pharmaceutical services firm and as the General Counsel for two enterprise software platform companies. He has practiced corporate and intellectual property law in New York and London, and, prior to his legal career, worked as an engineer in the software industry.

    Mr. Baden holds a bachelor’s degree in mechanical engineering from Texas A&M University, a master’s degree in Software Engineering from the University of Maryland, and a Juris Doctorate degree from the University of Texas School of Law.