Zero Tolerance for Downtime
Network Automation for Energy Utilities and Grids
NetBrain gives energy utilities and grid operators real time network context across every network, from core data centers to remote substations and SCADA connected infrastructure, with AI assisted diagnosis, automated remediation, and continuous NERC CIP compliance built in.
17,000+
Engineering hours saved annually at a leading North American utility
58%
Of top incident types automated at the same utility
88%
Reduction in troubleshooting time (45 min → 5 min)
25%
MTTR reduction within the first year of deployment
THE CHALLENGE
Why Energy Utilities Can’t Rely on Manual Network Operations
Energy utilities and grid operators have never faced more complex network environments or higher stakes. IT/OT convergence, smart grid infrastructure, thousands of remote substations, and hybrid cloud deployments have created networks too large and too dynamic to manage manually. A single undetected configuration drift can cascade into a service disruption. A missed compliance deadline can trigger a NERC CIP finding. And when your most experienced engineer leaves at 5pm, the network doesn’t.
- Grid Reliability Has No Margin for Error
A single network fault can cascade into outages affecting millions. Continuous visibility and proactive validation prevent it. - NERC CIP Requires Continuous Evidence
Auditors expect on-demand evidence — live network maps, configuration baselines, and change records. - IT/OT Convergence Creates Blind Spots
Smart grid, remote substations, ACI, and WAN to distributed sites create unseen blind spots.
HOW IT WORKS
From Network Discovery to Closed-Loop Operations in Three Steps
Trusted by Leading Utilities with Real Outcome
17K+
Engineering hours saved annually
58%
Of top incident types automated
25%
Reduction in MTTR
17K+
Engineering hours saved annually
58%
Of top incident types automated
25%
Reduction in MTTR
“Automated the top 4 incident types. Cut MTTR by 25%. Got 17,000 hours back every year.”
A large North American utility was managing its top incident types manually — relying on senior engineers to diagnose and resolve issues that repeated daily. With NetBrain, they automated the diagnostic and resolution workflow for their top 4 incident types, freeing the team to focus on higher-value work while cutting time-to-resolution across the board.
Regulatory Compliance
Built for the Compliance Requirements of Energy Utilities
NetBrain supports continuous compliance against the regulations energy utilities navigate daily — removing the manual burden and giving auditors the evidence they require.
NERC CIP
Critical Infrastructure Protection
Continuously validate device configurations against NERC CIP baselines. Generate live network maps, topology diagrams, and configuration reports instantly — not assembled retrospectively before a supervisory review.
FERC
Federal Energy Regulatory Requirements
Maintain up-to-date asset inventories, change audit trails, and configuration evidence required by FERC oversight. Remote site visibility means no physical inspection required to produce current network documentation.
See immediate outcomes in your energy environment.
Book a 30-minute intro meeting with an energy sector specialist. Discover the business case for your network, your compliance requirements, and closing the operational gaps.
Frequently Asked Questions
- How does NetBrain help energy utilities comply with NERC CIP standards?
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NetBrain automates compliance validation against NERC CIP and FERC standards by continuously running configuration assessments against your documented baselines. The platform generates audit-ready evidence automatically — live network maps, device inventory reports, configuration drift alerts, and change audit trails — so your team is never reconstructing documentation under deadline. On-demand or scheduled compliance reports are produced instantly rather than assembled manually before an audit.
- How does network automation prevent energy grid outages?
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NetBrain prevents grid outages by continuously monitoring the live state of your network against known-good baselines and alerting on configuration drift before it causes failures. The platform tracks every device, interface, and routing path — from core data centers to remote substations — and triggers automated validation checks. When deviations are detected, AI-assisted diagnosis surfaces the root cause immediately, enabling engineers to remediate issues before they cascade into service-impacting events.
- What is Agentic NetOps and why does it matter for energy utilities?
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Agentic NetOps describes a network operations model where AI agents reason over network data, execute governed automation, and close the loop from detection to remediation, with humans in control of every decision. For energy utilities, this means smaller teams can manage increasingly complex networks spanning IT, OT, cloud, and remote substation infrastructure — without adding headcount. NetBrain is purpose-built for this model, delivering the reasoning, automation, and human-governed control that Agentic NetOps requires.
- Can NetBrain provide visibility into remote substations and OT/IT environments?
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Yes. NetBrain’s auto-discovery and context-aware digital twin covers hybrid environments including on-premises data centers, cloud, and remote sites such as substations and distributed grid infrastructure. The platform builds a continuously updated topology map across multi-vendor infrastructure — giving operations teams a unified view from the network core to the grid edge.
This eliminates the blind spots that exist in remote, OT adjacent, and SCADA connected environments and enables consistent compliance assessment across all sites, without requiring physical on-site inspections.
- How does NetBrain reduce MTTR for utility network operations?
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NetBrain reduces MTTR by combining a context-aware digital twin with AI-assisted diagnosis. When an incident occurs, the platform automatically runs the relevant diagnostic runbooks against the live network state, identifies the affected path, and surfaces root cause analysis with supporting evidence — in minutes rather than hours. A North American utility reduced troubleshooting time by 88% (from 45 minutes to 5 minutes). A large North American utility reduced MTTR by 25% and automated 58% of their top incident types, saving over 17,000 engineering hours annually.
Heads-up: this answer names “Con Edison” for the 88%/45min→5min stat, but every other appearance of that stat on this page (stats bar, How It Works step 2, customer proof section) attributes it anonymously to “a leading North American utility.” Either name Con Edison everywhere (if cleared for public attribution) or anonymize it here for consistency. Suggested edit: anonymize.
- Does NetBrain work in hybrid IT/OT environments?
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Yes. NetBrain is purpose-built for the multi-vendor, hybrid environments that characterize modern utility infrastructure. The platform supports IT network infrastructure across cloud and on-premises environments, and provides visibility into the OT adjacent network layer — including the infrastructure supporting SCADA and industrial control systems — connecting operational technology to corporate IT. This includes ACI environments, WAN connections to remote substations, and the routing and switching infrastructure supporting smart grid operations.
The platform supports IT network infrastructure across cloud and on-premises environments, and provides visibility into the OT adjacent network layer — including the infrastructure supporting SCADA and industrial control systems — connecting operational technology to corporate IT.
- What energy sector regulations does NetBrain support?
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NetBrain supports compliance with NERC CIP (North American Electric Reliability Corporation Critical Infrastructure Protection) standards and FERC (Federal Energy Regulatory Commission) requirements. The platform automates configuration assessment, generates continuous compliance evidence, maintains asset inventory lists, and produces audit-ready documentation — significantly reducing the manual overhead of regulatory compliance for utility operators.
- How quickly can NetBrain be deployed in a utility environment?
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NetBrain is designed for rapid deployment. The platform’s auto-discovery capability maps and documents your network automatically — typically providing a context-aware digital twin within the first week. NetBrain’s Professional Services team offers a JumpStart onboarding program that guides utility customers through device discovery, baseline configuration, and initial automation deployment. Most customers begin running their first automated compliance assessments within the first month.