The network operations category just got a formal definition. Adoption is predicted to be strong and the bar is set high. The Gartner® Market Guide for Agentic NetOps Software (May 2026) establishes what production-grade agentic NetOps requires, the criteria are unambiguous and adoption is strong.
What Gartner says the market demands:
- Agents that work across heterogeneous, multivendor infrastructure, not just one vendor’s gear
- Deep organizational context: topology, path, policy intent, and operational knowledge built in, not bolted on
- Multiple autonomy modes, from human-in-the-loop oversight to governed autonomous execution
- Pre-execution validation before any action touches the network
- Transparent, explainable reasoning operators can trust
Gartner also says, “Many clients also report fatigue related to AI initiatives, driven by extensive vendor claims and limited observable outcomes from earlier efforts.
NetBrain is named in the report as a Representative Vendor.
![]()
LEGAL / ATTRIBUTION
Gartner, Market Guide for Agentic NetOps Software, Mike Leibowitz, Andrew Lerner, et al., 19 May 2026.
Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.
Gartner is a trademark of Gartner, Inc., and/or its affiliates.